Delivery Information

SHIPPING CARRIERS

Delivery will be made using:

• NinjaVan (for Peninsula Malaysia, Sarawak, Sabah and Singapore deliveries)

DELIVERY TRACKING NUMBER

Tracking No. will be emailed to you within 1-2 working day once the payment has been received and your parcel has been shipped.

We usually ship within 1-3 working days after confirmation of payment.

It may take up to 12-24 hours before your tracking code appears on Ninjavan tracking system.

TRACKING YOUR PARCEL LOCATION

You can use the provided tracking code and key it into the following link to track your shipment.

Click here to track your parcel! https://www.ninjavan.co/en-my/tracking

DOMESTIC (MALAYSIA) SHIPPING CHARGES AND DELIVERY DURATIONS

We ship throughout Malaysia

Shipping costs:

• Peninsular Malaysia = RM6.00 upwards
• Sabah & Sarawak = RM14.00 upwards

Shipping charges are quoted based on weight and will be automatically calculated during checkout.

Upon confirmation of payment, delivery is usually within 3-5 business days for Peninsula Malaysia and may take up to 7 business days for Sabah and Sarawak.

Postage using NinjaVan is made every day except for Sunday.

INTERNATIONAL SHIPPING

International shipping fee is based on NinjaVan postage fees.